Privacy Policy

Last updated: April 2026

Who we are

Octovia Nexus Promo (we, us) operates the website at promo.octovianexus.com from Windhoek, Namibia.

What information we collect

• Account information: name, email, phone, billing/shipping address you provide when placing an order or registering.
• Order information: products ordered, payment method (we do not store card details), delivery details.
• Browsing data: standard web logs (IP, browser, pages viewed) used for security and analytics.
• Cookies: session cookies for cart and login.

How we use it

• To process and deliver your orders.
• To respond to enquiries and quote requests.
• To improve our website and product range.
• To send marketing emails — only if you opt in.

Sharing

We do not sell your personal information. We share it only with couriers for delivery, suppliers fulfilling branded items under confidentiality, and authorities if legally required.

Your rights

You can request access to, correction of, or deletion of your personal data by emailing sales@octovianexus.com. We will respond within 30 days.

Security

The website uses HTTPS encryption. Payment processing is handled by trusted third parties; we never store card numbers on our servers.

Contact

Questions about privacy: sales@octovianexus.com · +264 81 238 4424